Best Non-Licensed Eating Establishment Award

Sponsored by Pure Roast Coffee

This award is designed to attract applications from non-licensed food outlets such as coffee shops, cafes, sandwich bars and fast food stores within the Lisburn & Castlereagh City Council area. The judges will be looking for a business that delivers excellent customer service environment and overall ambience in addition to a tempting range of food suitable to the needs of its consumers.

Applications should include:

  • Customer service strategy/policy
  • How they exceed customer expectations
  • Accolades and Achievements
  • Information on menus and the use of local produce

This is a written submission award. Please download, complete and return the official application form no later than 5pm Monday 27th January 2020.

Stage 1 of the judging process will be to shortlist submissions based on the criteria above. Shortlisted finalists will be notified by Monday 3rd February 2020 and will be invited to take part in Stage 2 of the judging process. Please note that if an applicant is shortlisted for this stage, they must be available to attend a 15-minute interview/presentation with the judging panel, followed by Q&A, on Tuesday 11th February 2020 at Lagan Valley Island, Lisburn. The panel will then rank the shortlist based on the interview. If you have entered the Best Tourism Business Award, Excellence in Customer Service Retail Award, Best Licensed Eating Establishment Award or Best Non-Licensed Eating Establishment Award, stage 2 of the judging process will be a mystery shopping visit and you will not be required to attend an interview.