Please note that some aspects of the site may not appear correctly - this site is optimised for newer versions of Internet Explorer and modern browsers such as Google Chrome, Mozilla Firefox or Apple Safari.
This Award will recognise a business that can demonstrate across its organisation a commitment to providing the very highest level of customer service and in doing so be described as truly customer focused.
The Excellence in Customer Service Award is open for applications from retailers of any size in Lisburn & Castlereagh City Council.
Applications will be judged on the following criteria:
This is a written submission award. Please download, complete and return the official application form no later than 5pm Monday 12th February 2018.
Stage 1 of the judging process will be to shortlist submissions based on the criteria above. If an applicant is shortlisted for Stage 2, a mystery-shopping agency will conduct a visit of the business and score the experience against a set of criteria. The results of the mystery shopping will determine the winner.
245 Upper Newtownards Road,
Belfast BT4 3JF
Tel: 028 9022 0004