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Best Licensed Eating Establishment

Sponsored by Phoenix Natural Gas

This award is designed to attract applications from licensed food outlets from hotels, restaurants, pubs and cafes within the Lisburn & Castlereagh City Council area. The judges will be looking for a business that delivers excellent customer service environment and overall ambience in addition to a tempting range of food suitable to the needs of its consumers.

Applications should include:

  • Customer service strategy/policy
  • How they exceed customer expectations
  • Accolades and Achievements
  • Information on menus and the use of local produce

This is a written submission award. Please download, complete and return the official application form no later than 5pm Monday 12th February 2018.

Stage 1 of the judging process will be to shortlist submissions based on the criteria above. If an applicant is shortlisted for Stage 2, a mystery-shopping agency will conduct a visit of the business and score the experience against a set of criteria. The results of the mystery shopping will determine the winner.

Phoenix Natural Gas

197 Airport Road West

Tel: 03454 55 55 55